Insurance Restoration Contractor Boston MA

Insurance restoration company Boston, MA insurance agents and adjusters trust is available around the clock. Paul Davis offers a full range of reconstruction expertise, property damage cleanup, and contents restoration as a result of fire, water, storm, or other disasters. We are multi-peril insurance repair experts for both residential and commercial properties. Since 1966, the Paul Davis team has provided services to the insurance industry and their policy holder customers to restore more than 2 million properties.

The Paul Davis staff has extensive construction, restoration, and industry expertise. We are a community of experts who come from different backgrounds, rich in experience. The team at Paul Davis is trained and licensed in using IICRC-sanctioned restoration techniques.

24/7 Insurance Restoration Company Boston, MA Emergency Response

Ready when you or your customers need us, Paul Davis understands the urgency of property damage emergencies and is committed to the following standards in these situations:

30-minute contact
Four-hour onsite response
Feedback to the insurance adjuster within 24 hours
Thorough, accurate estimates and documentation
Empathy and concern for your customers

Why Fast Response Matters

Responding quickly after a loss limits secondary damage and helps keep claim costs predictable. The Insurance Information Institute recommends documenting damage and contacting a restoration provider as soon as it is safe to do so, and our standards above are built around that same urgency.

Continuing Education

The property damage restoration industry is complex and ever-changing. Staying current with the knowledge and trends of this industry is important. That is why the Paul Davis team offers a full range of CE classes for insurance professionals. If you would like more information or to register for an upcoming class, simply call us.

Direct Repair Programs

Leading insurance companies count on the Paul Davis network every day to restore the homes and businesses of property owners that have been devastated by damage from water, fire, storm, and other catastrophes, in conjunction with direct repair programs that have been designed to meet your specifications. Together, we connect the 300+ Paul Davis franchise offices with your policyholders when they need us – 24/7, ensuring consistent quality and communication no matter where the loss occurs.

Quality Assurance Center

The Quality Assurance Center at Paul Davis was formed to ensure the consistency of claims file preparation and program standard compliance by the Paul Davis network according to your requirements. Our employees work daily with Paul Davis franchisees and client representatives to be sure the objectives are met. The overall benefit of this function is to improve program accuracy, which results in faster settlement of claims and cost savings to our clients. This same commitment to consistency and accuracy carries through every job we handle, from the smallest residential claim to the largest commercial loss.

Our Process

Every job begins with a full inspection to identify the type and extent of damage, followed by mitigation steps such as water extraction, board-up, or contents removal as needed. The Environmental Protection Agency guides safe moisture control after water exposure, and our technicians follow those same standards throughout the drying and cleanup process, giving adjusters a clear, organized record of the work performed.

How We Support Insurance Adjusters

Adjusters need accurate information quickly so a claim can move forward. On every loss we document the damage with photos, moisture readings and a clear scope of work, provide detailed itemized estimates, and send regular updates from first contact through the final walkthrough. You get a single point of contact for status questions, so you always know who to call.

A Local Resource for Insurance Agents

When a policyholder calls you after a loss, you can refer them to a local team that answers 24/7 and understands the claims process. We keep your client informed, coordinate with the adjuster and handle the job from mitigation through reconstruction, which helps protect your relationship with the policyholder. We also offer continuing education classes for insurance professionals.

Residential and Commercial Insurance Claims

We handle multi-peril claims for homes, condos, apartment buildings and commercial properties, including water, fire, smoke, storm and sewage losses. Commercial owners and property managers can learn more on our commercial restoration and property managers pages. Homeowners can start with water damage restoration or fire and smoke damage restoration.

Contents Restoration for Insurance Claims

Damaged belongings are often a large part of a claim. Our contents team inventories, cleans and protects restorable items and documents items that cannot be saved, which helps adjusters settle the contents portion of the claim. Learn more about contents cleaning.

Insurance Restoration Company Boston, MA Neighborhoods We Serve

As an insurance restoration company Boston, MA relies on, we proudly serve insurance professionals, homeowners, and businesses throughout Downtown Boston and the surrounding neighborhoods, including Back Bay, Beacon Hill, Brighton, Allston, and Fenway. No matter where the loss occurs, our team can respond quickly to begin mitigation and keep the claims process moving.

If your policy holder’s business or home has been damaged by fire, storm, water, or other disaster, Call Paul! Our team is ready day or night to assess the damage and begin the restoration process, because when you need an insurance restoration company in Boston, MA can count on us. We are just a phone call away.

Why Adjusters and Agents Choose Paul Davis as Their Insurance Restoration Contractor

As an insurance restoration contractor serving Boston and 15 nearby communities, Paul Davis handles the whole claim from first call to final walkthrough: emergency mitigation, documentation, estimating and reconstruction under one company. That means one point of contact for the adjuster, the agent and the policyholder.

Complete documentation: photos, moisture readings and drying logs for every water loss, plus detailed scopes for fire, smoke and storm claims.
Mitigation and rebuild in one company: no handoff between a mitigation vendor and a separate general contractor.
Residential and commercial claims: homes, condos, multifamily buildings, offices and retail properties.
Contents restoration: pack-out, cleaning, storage and inventory for contents claims.
Continuing education: CE classes for agents and adjusters on water, fire and claim topics.

Frequently Asked Questions

What does an insurance restoration company do?

An insurance restoration company repairs property damaged by water, fire, smoke, storms and other covered losses, and documents the work so the insurance claim can be processed. The job usually covers emergency mitigation, cleaning, contents restoration and reconstruction.

Do you work with all insurance carriers?

Yes. We work with homeowners and businesses no matter who their insurance carrier is, and Paul Davis also takes part in direct repair programs with many carriers.

What documentation do you provide to adjusters?

We provide photos, moisture readings, a written scope of work, itemized estimates and progress updates, so the adjuster has a clear record of the damage and the work performed.

Do you handle both mitigation and reconstruction?

Yes. We handle the full claim from emergency mitigation and cleanup through reconstruction, so the policyholder and adjuster work with one company from start to finish.

Do you handle residential and commercial claims?

Yes. We restore homes, condos, apartment buildings, offices, retail spaces and other commercial properties.

Do you restore contents and personal belongings?

Yes. We inventory, clean and protect restorable belongings and document items that cannot be saved to support the contents part of the claim.

Do you offer continuing education for insurance professionals?

Yes. We offer CE classes for insurance agents and adjusters. See our CE classes page or call us to register.

What areas do you serve?

We serve Boston and surrounding communities in Suffolk and Middlesex counties, including Cambridge, Somerville, Brookline, Belmont, Arlington, Malden, Everett, Chelsea, Revere and Winthrop.